ACONNECT, Contact Center Outsourcing and Customer Relationship Management (CRM), was established in
2001 by recognized that good relationship with customers gradually becomes a business focus. It is an imperative to maintain the present number of existing customers and to attract new ones. To respond to the market trend, 

AR Group set up the business unit to provide professional   Customer Relationship Management   (CRM) and complete outsourcing of inbound and outbound contact center solutions.Inbound services cover customer services, order taking,  seminar  registration  and  other  services  based on incoming  call  answering activities.  Outbound services focus on providing our outstanding services through an outgoing call such as for tele-marketing, customer satisfaction evaluation and seminar recruitment to name a few.